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ACN Mobile Customer Service

ACN is committed to providing quality service to our customers.

Should you need to contact us, our Customer Service Representatives are always prepared to help you with any questions relating to ACN’s mobile service. Simply call 0900 – 202 22 07 
(Mon-Fri, 08:00-17:00 hrs, 0.09€/minute for calls from fixed lines).

When calling from outside of the Netherlands with your mobile dial +31 6 4920 1200*.

In the case of a lost or stolen SIM card, you can block your service online via JouwACN Mobile at anytime or contact Customer Services. For lost or stolen SIM cards and technical issues, Customer Services are available Mon-Fri, 08:00-22:00 hrs.

If you need to contact us in writing, our postal address is:

ACN Europe BV
PO Box 90422
1006 BK Amsterdam

* International rates will apply.