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Using your mobile abroad

Whether you want to know how much calls will cost when you're on holiday or check that your ACN mobile subscription will work in the country you are planning to visit, ACN has made it easy for you to get all the information you need. Don't forget to pack your mobile, your charger, travel adapter… and sunblock! 

Please refer to the set zones for the rates to call home to the Netherlands, SMS, MMS and GPRS.


Receive calls while you are roaming

Your friends and family can keep in touch with you while you are abroad. They will be charged the standard rate to call your mobile phone from the Netherlands and you will be charged the rate from the Netherlands border to wherever you are in the world. ACN makes managing your costs simple by dividing the world into 4 zones and applying one flat roaming rate to any country in each zone!

International Calls1 EuroTariff Zone 1 Zone 2 Zone 3 Zone 4
Calling To NL (€/min)*2 €0,42 €1,30 € 1.90 € 2.50 € 3.10
Calling within the Roaming Country (€/min)* €0,42 € 1,30 € 1.90 € 2.50 € 3.10
Call to other EU countries (€/min)* €0,42 € 3,10 € 3.10 € 3.10 € 3.10
Call to other countries (€/min)* €3,10 € 3.10 € 3.10 € 3.10 € 3.10
Being Called (€/min)* €0,13 € 1,30 € 1.90 € 2.50 € 3.10
Sending SMS (€/SMS) €0,13 € 0.45 € 0.45 € 0.45 € 0.45
Sending MMS (if available) (€/MMS) €0,69 € 0.69 € 0.69 € 0.69 € 0.69
GPRS data (charging per 100KB) (if available) (€/100KB) €1,50 € 1.50 € 1.50 € 1.50 € 1.50

*billing per second started, with a call setup charge, except for Eurotariff calls. Eurotariff calls are billed per second without call setup charge (calls received) or per second after 30 seconds without call setup charge (calls made).

Eurotariff - Destinations
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Iceland, Liechtenstein, Norway.
Zone 1 - Destinations
Andorra, Gibraltar, Greece, Guernsey, Isle of Man, Jersey, Monaco, Switzerland
Zone 2 - Destinations
Samoa, Antigua & Barbuda, Barbados, Bermuda, Canada, Dominica, Grenada, Guam, Hawaii, Cayman Islands, Virgin Islands, Puerto Rico, St. Lucia, St. Vincent & The Grenadines, Turkey, USA.
Zone 3 - Destinations
Albania, Netherlands Antilles, Argentina, Aruba, Australia, Bolivia, Bonaire, Bosnia-Herzegovina, Brazil, Chile, Curaçao, Cyprus, Egypt, Fiji, French Antilles, Israel, Jamaïca, Jordan, Croatia, Lebanon, Macedonia, Morocco, Mexico, Moldavia, New Zealand, Palestine Territory, Peru, Surinam, Tunesia, Yugoslavia.
Zone 4 - Destinations
Algeria, Azerbaijan, Bahrain, Bangladesh, Belarus, Brunei, Cameroon, Cape Verde, Cambodia, China, Dominican Republic, Gabon, Georgia, Ghana, Hong Kong, India, Indonesia, Iraq, Ivory Coast, Kazakhstan, Kenya, Kuwait, Liberia, Macao, Maldives, Malaysia, Mauritius, Mozambique, Namibia, Nigeria, Oman, Philippines, Russia, Saudi Arabia, Senegal, Seychelles, Singapore, South Africa, Sri Lanka, Syria, Taiwan, Tanzania, Thailand, Trinidad & Tobago, UAE, Uganda, Ukraïne, Vietnam, Zimbabwe.
Thuraya (Satellite)3
Satellite (€/min)
Thuraya € 6.00



Send your messages around the globe

Not only can you call and send picture4 and text messages whilst abroad, with ACN Mobile you can also surf the net and read your email from the beach. With GPRS you can connect to the internet with your mobile in more than 55 countries! 

You should ensure that your mobile is compatible with the network frequency of your destination. 

1 Mobile calls made outside the Netherlands. Please note you will need a triband or Iden phone if you are visiting the USA.
2 Includes redirected calls back to voicemail in the Netherlands.
3
 It is customer’s responsibility to ensure the handset is able to function on the Thuraya system(s).
For MMS, GPRS needs to be activated and you need to have a mobile phone that is compatible with GPRS and MMS! Additional data charges may apply.